Frequently Asked Questions
Everything you need to know about our signature fragrances.
How long do your fragrances typically last?
Our scents are crafted as high-concentration Eau de Parfum, typically lasting between 8 to 12 hours depending on your skin type and the specific fragrance notes.
Do you offer a money-back guarantee?
Yes, we offer a 15-day easy return policy. If you are not satisfied with the scent, you can return the bottle for a full refund or exchange, provided at least 90% of the product remains.
Are your products cruelty-free and vegan?
Absolutely. Scents N Stories is committed to ethical beauty. All our perfumes are 100% vegan and we never test our products or ingredients on animals.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a tracking link. You can use this to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for eligible regions to ensure a seamless shopping experience.
How should I store my perfume to maintain its quality?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.